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documento electrónico
Inglés
Libros CIAT
2020
550 p.
Recommended for e-reading applications: Kindle (.mobi file), Apple Books, Google Books and Kobo
1. Why Improve the Tax Administration’s Efficiency and the Role of Information and Communications Technology. 2. Conceptual Framework: The Tax Administration Functions. 3. The Registry 4. Tax Returns, payments and refunds processing. 5. Auditing Taxpayers. 6. Providing Services to the Taxpayers. 7. Invoices and Electronic Documents 8. Merging Customs and tax administrations: a reflection on ICT systems governance - the Portugal experience. 9. Impacts of Information and Communication Technologies on the Strategies of the Tax Administrations –The Peruvian Experience. 10. Enabling Digital Technologies and Services. 11. Roadmap to Modernize a Tax Information System. 12. System Architecture and ICT Infrastructure Alternatives. 13. Managing ICT solutions and Infrastructure. 14. Implementing information and communication technology projects in tax administrations. 15. New Disruptive Digital Technologies and Services – Opportunities and Challenges. 16. Human Resources. 17. Conclusion
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CIAT/AEAT/IEF
Juan Pablo Jiménez y Andrea Podestá
Jairo A. Godoy G.
Jameson Alejandro Mencías-Vega, Noelia Méndez Santolaria y Agustina O’Donnell
Centro Interamericano de Administraciones Tributarias (CIAT)
Carlos Garcimartín y Santiago Díaz de Sarralde Miguez
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